The Holiday Illness Claims Process

Summary of process:

  • Provide a completely free, no obligation initial assessment
  • Advise if we believe you are legally entitled to compensation
  • Offer our services on a No Win No Fee basis (if we believe you have a valid case)
  • Compile a witness statement
  • File a claim with your tour operator
  • Organise a medical assessment
  • Keep you updated as the case progresses, providing you with copies of all correspondence and answering any queries you may have
Timeshare Contract Law Process
OFFER FROM THE TOUR OPERATOR
  • We will share the tour operator offer with you along with our recommendations and take your instructions to accept the offer
  • Agree a settlement with the tour operator
  • You receive your compensation
Please note that this example is based on the tour operator admitting liability without the need for legal proceedings to be issued.

If you have any questions on the legal process, please do not hesitate to contact us