Holiday illness claims

When booking a holiday, the last thing to expect is to fall ill in the duration of your stay. If you booked your holiday with a tour operator, you are in their responsibility and therefore, if you contract an illness during an all-inclusive package holiday due to poor hygiene or lack of care, you have a right to claim compensation. The claiming compensation process can be complex and sometimes confusing – here at Sarah Waddington Solicitors, we can guide you through the course to receive the compensation you deserve.

Many holiday-makers fail to claim for what they rightfully justify after becoming ill on holiday and because the onset of the illness may seem random and appear like an act of god – rather than incompetence on part of the organisation paid to protect them. Illness on holiday can cause a large amount of grief, especially for those with children as their safety is going to be your main priority and you want to ensure that they are strong and healthy.

Common holiday illnesses

When travelling abroad, there are a variety of common types of holiday illness and sickness include food poisoning caused by Gastroenteritis, Salmonella E-Coli or Hand, Foot and Mouth Disease. These illnesses can be detrimental to your health and can ruin the holiday for you and your family. Contracting these diseases can be entirely avoidable if appropriate and correct health and safety rules have been followed.

Many people will book holidays, without being aware of the terms and conditions, so if you happen to suddenly fall ill, you may be unsure of how to deal with it. Package holidays are an all-inclusive break with flights and accommodation booked together meaning that you’re protected by the Package Holidays and Package Tours Regulations 1992. These laws outline that the tour operator is fully responsible for your safety and wellbeing for the duration of your holiday.

If you or anyone who was booked on the package holiday with you became ill or suffered food poisoning while on holiday you may be entitled to £1000s in compensation.

How does the claim process work?

Before involving yourself in the process, you may want to find out more about how we deal with each individual case and with that in mind, there are several action points we like to follow each time a new client requires our help with a holiday illness claim.

We will never take on a client if we do not feel they have a valid case, before we begin the claim process, we offer a free consultation, which will provide us with a detailed explanation of your situation, enough for us to work out if their case is valid or not. At Sarah Waddington Solicitors, we are totally honest with all of our clients, so if your case isn’t lawful, we make sure to let you know early on, so you don’t get your hopes up.

When it comes to making a claim, gaining help from an expert in the industry is essential and a large part of the success of a claim. Professional representation can make all the difference to a failed versus a successful case – we have been in the industry for more than 20 years and so, have a wealth of knowledge regarding holiday illness claims.

Why you can expect a unique service from Sarah Waddington Solicitors

During the progression of your case, we can guarantee that there are no hidden costs and there is no need to worry as all our ‘no win, no fee’ basis means that you only pay a fee if you receive the compensation back for your holiday illness claim. As a team, we will handle the entire process on your behalf ensuring that all stress and pressure is removed.

Dissimilar to a claims agency we are qualified to directly issue legal proceedings to fight for your compensation if necessary and you can view the SRA's guidance around Holiday Sickness Claims, by clicking here. This gives SRA registered solicitors like us, advice on how to ensure the clients they take on are genuine claimants.


What are my next steps?

If you feel that you’re eligible to receive compensation for your holiday illness, you’ve come to the right place. With over 20 years’ experience in law and litigation and a wide range of knowledge about holiday illness claims, we will provide professional representation and work on a no-win no-fee basis.

At Sarah Waddington Solicitors, we offer a free friendly initial assessment where one of our skilled advisors will work closely with you to find out more information about your situation. After this assessment, we will facilitate a plan of action which is agreeable to yourself and reflects your legal position. To begin the process today, fill out our enquiry form, informing us about the claim you wish to make and personal details we require in order to contact you as easily as possible.

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