At Sarah Waddington Solicitors we feel saddened and angry by the need to write this but yet again find ourselves in a position where we are being forced to defend ourselves against false information, lies and slander touted by competitors in order to discredit our agency.
By now most of our loyal customers will already be familiar with the seemingly endless amount of false articles and derogatory information that is being posted or shared online. Unfortunately, this is not a new thing for us and our clients past and present know the truth about how we work, the level of service we provide to them and are able to ignore these fabrications.
Whilst we remain in some ways strangely flattered that these people seem to spend an endless amount of time, effort and money attempting to discredit us, we are mindful of the fact that some people who may not see through these made-up and damaging stories about our company and that potentially vulnerable people may be targeted by them.
We ask that if you do receive any calls or information about these that you report them and provide any information you may have that could help us to identify the organisation behind these stories.
Carrying on with similar claims, themes and insinuations as the last posts, articles and misinformation, some of the recent attempts to discredit us include:
This is not true. Our regulatory body (the SRA) operates in very sensitive and confidential matters and under no circumstances would they discuss investigations or interventions with anybody outside of the SRA until they were legally able to publicise the decisions – which obviously hasn’t happened. They certainly do not talk to or ‘tip off’ cold callers or timeshare associations or forums about the investigatory activities and to claim otherwise that this has happened and is therefore a ‘source’ is laughable.
Our firm is SRA regulated and customers are able to verify this using the official Solicitors Regulation Authority website.
This is yet again another untrue statement. We are proud to share that to date we have assisted approximately 600 clients with the lawful relinquishment of their timeshare contracts. As well as this, we also have around 250 more that are currently under offer of relinquishment from the timeshare company’s and are constantly being worked on in order to meet a suitable resolution.
We remain at all times, fully committed to helping our clients to exit unwanted timeshare contracts. Timeshare law is not always straight forward and it can take a couple of years in complex cases to reach a resolution. The timeshare company’s we are up against are often extremely devious and underhanded and will use various delay tactics in an attempt to prevent us from succeeding. However, we know all the shady tricks and use our vast experience and legal timeshare knowledge to push through everything they throw at us without hesitation.
We have also logged 341 claims on behalf of clients to the Financial Ombudsman Service where we are waiting for a settlement outcome, but again these things take time.
The same types of people and organisations that are responsible for these false stories are the same unreliable and illicit cold callers who frequently phone people and offer them ‘timeshare compensation’.
Here are some key things to watch out for and be aware of when dealing with these calls.
If you have any information that you wish to pass onto us, please feel free to do so and we may be able to report their activities to the appropriate authorities.
We would like to take this opportunity to thank our loyal clients for their continued custom and support and for being able to recognise the truth through the lies.
We are working to identify the perpetrators responsible and are hopeful that they will soon be held accountable for what they are doing. If in the meantime you have any questions about timeshare compensation please do not hesitate to contact us and we will do all we can to help.